WORKPLACE ESSENTIALS

Knowledge Management

Select Your Learning Style Facilitator-led 2 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational knowledge comes with a price: frustrated employees, angry customers,...

Celebrating Diversity in the Workplace

Select Your Learning Style Facilitator-led 1 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and...

Disability Awareness: Employment with Disabilities

Select Your Learning Style Facilitator-led 2 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons are underemployed or unemployed. As a result of advocates for diversity, as...

Crisis Management

Select Your Learning Style Facilitator-led 2 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan...

Business Process Management

Select Your Learning Style Facilitator-led 2 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make...

Bullying in the Workplace

Select Your Learning Style Facilitator-led 1 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in...

Essentials for Customer Service Excellence

Select Your Learning Style Facilitator-led 1 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to...

Business Ethics for the Office Training

Select Your Learning Style Facilitator-led 2 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another....